I just got off of the phone with Starbucks customer service. She said you need to have a balance on your card. I asked her what if it only like .50 cents…she said that was absolutely FINE. You do not need to buy anything. She said tell them you got the email about the promotion. There is no coupon required. They will ring up the drink as normal and swipe your card and it gives you the drink for free. She said some stores are having issues thinking you need a coupon and that is NOT the case. Just thought I would let y’all know what I found out!
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