Comments on: Dear Starbucks…What Happend to You?

By: Emilie

Emilie — Wed, 03 Feb 2010 14:14:24 +0000

I'm happy at Caribou Coffee (Gotta get my lite white berry), mostly because they are in more easily accessible locations for me and because lately I haven't been all that impressed with Starbucks either. Sometimes we do McD's as well. I especially like their iced van. coffee and I love being able to use the drive through with the kids. .-= Emilie´s last blog ..Wordless Wednesday ~ All Cozy in the Blankets =-.

By: Amanda

Amanda — Wed, 03 Feb 2010 14:14:10 +0000

I’m sorry they’ve declined in service like so many other businesses have recently it seems. I wonder if it’s a cost saving measure? Maybe they aren’t training the employees like they used to, or maybe they cut hours and/or benefits? Even a new manager can make a difference. The Chili’s near us was FANTASTIC. We used to go weekly for kids’ night. Then they got a new GM about 6 mos ago, and it’s exponentially sucked ass since.
.-= Amanda´s last blog ..Life With Zach =-.

By: Rob

Rob — Wed, 03 Feb 2010 03:57:55 +0000

I usually just drink coffee so I don't have a problem but my wife gets latte's and complains how the Starbucks near us sucks because they don't put the care a $5 drink deserves. Sorry you are getting treated like this. .-= Rob´s last blog ..Valentine's Day Party-Karen Neuburger Pajama review and GIVEAWAY =-.

By: Erin Kewer

Erin Kewer — Wed, 03 Feb 2010 03:06:08 +0000

Yes I can say that I did have a really bad tasting drink too at starbucks the last time I went.. its sad.. I love starbucks

By: Zippy

Zippy — Wed, 03 Feb 2010 02:59:07 +0000

You KNOW that I’m retired from Starbucks and I HATE hearing that. But, I must say that I’ve noticed a decline in some of the stores as well (especially since not ALL of the stores are Starbucks trained – like those inside of other businesses, kiosks, etc).

Here’s the number to call to complain –
Retail Customer Relations
(800) 235-2883
Mon – Fri 5 AM – 6 PM (PST)

At the very LEAST they should give you some service recovery coupons (free drinks).
.-= Zippy´s last blog ..Book Reviews & Giveaway: The Wife’s Tale =-.

By: marybeth @ www.babygoodbuys.com

marybeth @ www.babygoodbuys.com — Wed, 03 Feb 2010 02:39:38 +0000

You are so right! I never go out of my way for a latte the way I used to!
.-= marybeth @ http://www.babygoodbuys.com´s last blog ..Free Book, Giraffes Can’t Dance, with Pampers Purchase! =-.

By: Sarah

Sarah — Wed, 03 Feb 2010 01:23:53 +0000

I totally agree. I had a similar love story to yours with them. As a mom, you look forward to that time, to a nice cup of joe, to people being nice and happy and positive…it’s worth the $4 cup of coffee. My son and I would go for mini dates – he’d get organic milk in a box and I’d get my latte. Pure bliss.

It’s a bummer man. Come back Starbucks!
.-= Sarah´s last blog ..My son’s future rests on Kindergarten…or so it seems =-.

By: Erin

Erin — Wed, 03 Feb 2010 00:46:46 +0000

I hear you. I used to be able to depend on a slightly burnt flavor. Lately it tastes like the cup. I think they found a different cup manufacturer and the taste seeps into the coffee. That's my theory. .-= Erin´s last blog ..Make a Love Connection with Avon =-.

By: Brittany

Brittany — Wed, 03 Feb 2010 00:37:08 +0000

I’ve learned to go when I know certain ppl are working. They are usually happy and get it right! But you are right…it’s like russian roulette.
.-= Brittany´s last blog ..If I Had Extra =-.

By: Donna

Donna — Tue, 02 Feb 2010 23:50:53 +0000

The last two times I had one, it sucked! I have no desire to try it again. My money is too precious and like you said, it used to be a wonderful treat that you looked forward too! Most of my friends have switched to McD’s and said they are good. No soy there though